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Non functioning of help window

Posted Jul 24, 2020, 3:12 a.m. EDT General, COMSOL Server Version 5.5 0 Replies

Nandhu K
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I am using the latest version of Comsol(5.5). The help option is not working for me (be it online or offline). The help window is opening, but it showing"Failed to establish a connection to the documentation server". The online help preference setting is also not working. Can anyone offer any help?

0 Replies Last Post Jul 24, 2020, 3:12 a.m. EDT
COMSOL Moderator

Hello Nandhu K

Your Discussion has gone 30 days without a reply. If you still need help with COMSOL and have an on-subscription license, please visit our Support Center for help.

If you do not hold an on-subscription license, you may find an answer in another Discussion or in the Knowledge Base.

Note that while COMSOL employees may participate in the discussion forum, COMSOL® software users who are on-subscription should submit their questions via the Support Center for a more comprehensive response from the Technical Support team.

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