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COMSOL License Error -15, 570

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Dear COMSOL team,

We purchased a 64 bit COMSOL 4.3 verson of software along with a server license. After installing the software on a Linux (Debian 6 Squeeze) based system. We are encountring the following problem. When I start comsol it starts but generates an error in a window. After i close the error window COMSOL exits.


License Error: -15
Cannot connect to license sewrver system.
The license server manager (lmgrd) has not been started yet,
the wrong port@host or license file is being used, or the
port or hostname in the license file has been changed.
Feature: COMSOLGUI
Servername: xxxxxxxxxx
License path: /usr/local/comsol43/license/license.dat:
FLEXnet Licensing error: -15,570. System Error_ 115 "Operation now in progress"
For further information, go to www.flexerasoftware.com.


Thanks in advance for the coperation and support.


Regards,
Yousuf Khan

Institute of Nanostructure Technologies and Analytics (INA)
Technological Electronics - University of Kassel
M.Sc. Electrical Communication Engr.
Heinrich-Plett-Str- 40
34123 Kassel - Germany
Tel.: +49-561-804-4147; Fax: +49 561 804 - 4488
E-mail: yousuf.khan@ina.uni-kassel.de
Web: www.ina-kassel.de

4 Replies Last Post Sep 10, 2015, 12:47 a.m. EDT
Ivar KJELBERG COMSOL Multiphysics(r) fan, retired, former "Senior Expert" at CSEM SA (CH)

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Posted: 1 decade ago Dec 6, 2012, 4:59 a.m. EST
Hi

obviously your licence manager part has not started, check the installation guide, if nothing else works, check with your local rep or "support", I believe you need a special licence file for UX, its not the same for Win, at least not for me ;)

--
Good luck
Ivar
Hi obviously your licence manager part has not started, check the installation guide, if nothing else works, check with your local rep or "support", I believe you need a special licence file for UX, its not the same for Win, at least not for me ;) -- Good luck Ivar

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Posted: 1 decade ago Feb 9, 2013, 1:52 a.m. EST
Also I am facing the same problem with win7.

Please Help.



--
ishantiitk@gmail.com
Also I am facing the same problem with win7. Please Help. -- ishantiitk@gmail.com


Iraj Gholami COMSOL Employee

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Posted: 1 decade ago Mar 12, 2013, 9:05 a.m. EDT
Please notice the following two options:

The detailed error message contains the string
FLEXnet Licensing error:-15,10.

means the license manager is not running on the license server. Note that when COMSOL is installed on the server machine you have to run license manager on the server machine as well. Please have a look at the "Installation and Operations Guide" available at " www.comsol.com/iog " on how to install and start the license manager. Here is also a video tutorial on how to run license manager:
www.comsol.com/products/tutorials/FNL_License_Manager_Install/

The detailed error message contains the strings
FLEXnet Licensing error:-15,570.

indicates that there is a firewall on the license server that is preventing the connection from the COMSOL client computer to the license manager.
Please notice the following two options: The detailed error message contains the string FLEXnet Licensing error:-15,10. means the license manager is not running on the license server. Note that when COMSOL is installed on the server machine you have to run license manager on the server machine as well. Please have a look at the "Installation and Operations Guide" available at " www.comsol.com/iog " on how to install and start the license manager. Here is also a video tutorial on how to run license manager: http://www.comsol.com/products/tutorials/FNL_License_Manager_Install/ The detailed error message contains the strings FLEXnet Licensing error:-15,570. indicates that there is a firewall on the license server that is preventing the connection from the COMSOL client computer to the license manager.

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Posted: 9 years ago Sep 10, 2015, 12:47 a.m. EDT
Hi There

After I follow the steps shown in the clip, I still have the same error. Also, when I click start server, the massage is appear as " VD is staring, please check vendor daemon's status in debug log' instead of "successful". How could I fix the problem ?

Cheers

Ramsay
Hi There After I follow the steps shown in the clip, I still have the same error. Also, when I click start server, the massage is appear as " VD is staring, please check vendor daemon's status in debug log' instead of "successful". How could I fix the problem ? Cheers Ramsay

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