Menu

Discussion Forum

New Discussion
Filter

Note: This discussion is about an older version of the COMSOL Multiphysics® software. The information provided may be out of date.

Discussion Closed This discussion was created more than 6 months ago and has been closed. To start a new discussion with a link back to this one, click here.

Licensed number of users already reached.

Posted Jan 24, 2013, 5:16 a.m. EST Fluid & Heat, Heat Transfer & Phase Change, Computational Fluid Dynamics (CFD) Version 4.3a 2 Replies

Nithin
Send Private Message Flag post as spam

Please login with a confirmed email address before reporting spam

Dear sir,

I am from IIT Madras and I am using an institute license. While opening the heat transfer module in COMSOL, it is saying "Licensed number of users already reached.". Can I know what the problem is? And, how can I solve it??
2 Replies Last Post Jan 24, 2013, 5:41 a.m. EST
Ivar KJELBERG COMSOL Multiphysics(r) fan, retired, former "Senior Expert" at CSEM SA (CH)
Send Private Message Flag post as spam

Please login with a confirmed email address before reporting spam

Posted: 1 decade ago Jan 24, 2013, 5:36 a.m. EST
Hi

probably you have a floating licence, and there are several people using the licences, but you might have more of the main licence and fewer of the toolboxes, then you can get a general COMSOL licence but not be able to load a particular toolbox (or you might not have that licence at all)

You must contact your system administrator and ask him to see who are using the licences, and maybe it's someone that has forgotten to close COMSOL and is not even using it. This is what happens the most often with floating licences, some discipline is required, it's like returning the books in the bookshelf of the library so the next person can use it ;)

--
Good luck
Ivar
Hi probably you have a floating licence, and there are several people using the licences, but you might have more of the main licence and fewer of the toolboxes, then you can get a general COMSOL licence but not be able to load a particular toolbox (or you might not have that licence at all) You must contact your system administrator and ask him to see who are using the licences, and maybe it's someone that has forgotten to close COMSOL and is not even using it. This is what happens the most often with floating licences, some discipline is required, it's like returning the books in the bookshelf of the library so the next person can use it ;) -- Good luck Ivar
Nithin
Send Private Message Flag post as spam

Please login with a confirmed email address before reporting spam

Posted: 1 decade ago Jan 24, 2013, 5:41 a.m. EST

Hi

probably you have a floating licence, and there are several people using the licences, but you might have more of the main licence and fewer of the toolboxes, then you can get a general COMSOL licence but not be able to load a particular toolbox (or you might not have that licence at all)

You must contact your system administrator and ask him to see who are using the licences, and maybe it's someone that has forgotten to close COMSOL and is not even using it. This is what happens the most often with floating licences, some discipline is required, it's like returning the books in the bookshelf of the library so the next person can use it ;)

--
Good luck
Ivar


Thank You sir... It is very nice of you.
[QUOTE] Hi probably you have a floating licence, and there are several people using the licences, but you might have more of the main licence and fewer of the toolboxes, then you can get a general COMSOL licence but not be able to load a particular toolbox (or you might not have that licence at all) You must contact your system administrator and ask him to see who are using the licences, and maybe it's someone that has forgotten to close COMSOL and is not even using it. This is what happens the most often with floating licences, some discipline is required, it's like returning the books in the bookshelf of the library so the next person can use it ;) -- Good luck Ivar [/QUOTE] Thank You sir... It is very nice of you.

Note that while COMSOL employees may participate in the discussion forum, COMSOL® software users who are on-subscription should submit their questions via the Support Center for a more comprehensive response from the Technical Support team.

Suggested Content