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Display driver Intel Graphics Accelerator Drivers for Windows 8(R) stopped responding and has successfully recovered

Posted Sep 9, 2013, 1:28 p.m. EDT Results & Visualization Version 4.3b 0 Replies

Sepideh Afshar
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Hi,

I have a serious problem. I have Windows 7 on my laptop. Every time I try to open COMSOL 4.3b including results or see any plot in this software, my screen become black, and then there is the empty COMSOL window. My PC says that " Display driver Intel Graphics Accelerator Drivers for Windows 8(R) stopped responding and has successfully recovered". I have tried every thing, didn't work.
Could you please help me?

Thanks,
Sepideh
0 Replies Last Post Sep 9, 2013, 1:28 p.m. EDT
COMSOL Moderator

Hello Sepideh Afshar

Your Discussion has gone 30 days without a reply. If you still need help with COMSOL and have an on-subscription license, please visit our Support Center for help.

If you do not hold an on-subscription license, you may find an answer in another Discussion or in the Knowledge Base.

Note that while COMSOL employees may participate in the discussion forum, COMSOL® software users who are on-subscription should submit their questions via the Support Center for a more comprehensive response from the Technical Support team.

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