Note: This discussion is about an older version of the COMSOL Multiphysics® software. The information provided may be out of date.

Discussion Closed This discussion was created more than 6 months ago and has been closed. To start a new discussion with a link back to this one, click here.

COMSOL crashes when computing

Please login with a confirmed email address before reporting spam

When I try and compute Comsol closes and I get this error message.

#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ILLEGAL_INSTRUCTION (0xc000001d) at pc=0x00007ff86db6b622, pid=6520, tid=8924
#
# JRE version: 6.0_20-b02
# Java VM: Java HotSpot(TM) 64-Bit Server VM (16.3-b01 mixed mode windows-amd64 )
# Problematic frame:
# C 0x00007ff86db6b622
#
# If you would like to submit a bug report, please visit:
# java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

Below is a link to the type of laptop I am using.

www.costco.com/HP-Pavilion-17z...-AMD-A4.product.100153835.html

I am using Windows 8 as my operating system.

Does anyone have any suggestions to how I can fix this issue?

1 Reply Last Post Jan 27, 2015, 2:57 a.m. EST

Please login with a confirmed email address before reporting spam

Posted: 9 years ago Jan 27, 2015, 2:57 a.m. EST
This is just a guess, but your laptop has only 4GB memory; it is far too little to run COMSOL effectively.

br
Lasse
This is just a guess, but your laptop has only 4GB memory; it is far too little to run COMSOL effectively. br Lasse

Note that while COMSOL employees may participate in the discussion forum, COMSOL® software users who are on-subscription should submit their questions via the Support Center for a more comprehensive response from the Technical Support team.